SHIPPING
Most orders ship within 24-48 hours. For credit card orders, your credit card will not be charged until your order is shipped.
All orders are shipped via UPS, most commonly via UPS ground service. UPS 2-day and 3-day express shipping is also available. UPS shipping rates are dependent upon the service you select, as well as your location, and are calculated automatically during the checkout process. You will be able to review these charges, and to make changes, prior to final confirmation of your order. If you have any questions regarding these charges, or the shipping methods available to you, please feel free to contact us.
For your security, an adult signature is required for delivery of all orders.
TRACKING
UPS tracking numbers are normally e-mailed within 24 hours of the completion of your order.
BACKORDERS
Occasionally, a product ordered from us will be “sold out” or on back-order from the manufacturer. While we try hard to avoid this, when it does happen, we will contact you within 24-48 hours, to notify you of the situation, and to inform you of the estimated arrival date of your product, or available options. In all cases, if the fulfillment of your order will be delayed, you will be given the option of continuing or canceling the order with us.
SHIPPING DAMAGE
All orders are shipped insured against damage. If your product should arrive damaged, please contact our customer support department immediately for assistance.
| 
